Shipping Policy
Thank you for shopping with us! We strive to provide fast and reliable shipping to ensure your garden tools arrive as quickly as possible. Please review our shipping policy below:
1. Free Shipping
We offer free shipping on all orders within the contiguous United States. No minimum purchase required.
2. Shipping Areas
We currently ship only to the contiguous United States (including Alaska and Hawaii). International shipping is not available at this time.
3. Processing and Shipping Time
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Orders will be processed and shipped within 0-2 business days after payment is confirmed.
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Please note that business days are Monday through Friday, excluding weekends and holidays.
4. Delivery Time
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Once your order has shipped, it will typically arrive within 5-8 business days.
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Delivery times may vary depending on your location, shipping method, and external factors like weather or high demand.
5. Order Tracking
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You will receive an email with a tracking number once your order has been shipped. You can use this number to track your order’s status online.
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If you do not receive a tracking email, please check your spam folder or contact our customer service team.
6. Address Accuracy
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Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses provided.
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If you notice an error in your shipping address, please contact us immediately, and we will do our best to assist.
7. Shipping Issues
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If your package is lost, damaged, or delayed in transit, please contact our customer service team as soon as possible. We will work to resolve the issue.
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For issues caused by third-party carriers, we will assist you in filing a claim where applicable.
8. Order Modifications and Cancellations
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If you need to cancel or modify your order, please contact us as soon as possible. We can help modify or cancel orders before they are shipped.
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Once an order is shipped, it cannot be modified or canceled.
If you have any questions or need assistance, feel free to contact our customer service team. We’re here to help!